The Xacte billing solution flags and makes real-time recommendations on a wide range of possible errors, including inaccurate or missing health insurance numbers (NAM), codes, diagnoses and contextual elements. This reduces delays and payment refusals caused by input errors or oversights.
Coordinating claims requires a great deal of effort, and can quickly become a major administrative burden.
Xacte is renowned for the reliability of its software, as well as for its personalized, all-inclusive support. Xacte's expert consultants work alongside the software to:
This integrated approach also enables fast, fluid communication between our experts and doctors, greatly increasing the efficiency of the process.
Whenever a change is made to claims, you can consult the detailed explanation provided by the expert assigned to your account. When a new RAMQ rule comes into effect that could affect your practice, our experts analyze it and send you the relevant information.
Whether by chat, e-mail or telephone, it's easy to get in touch with your dedicated expert. They will get back to you instantly, or as quickly as possible, with a complete answer.
Physician are legally responsible for their billing, and must therefore ensure compliance. Xacte's solution prevents problems by providing additional quality control through an automatic validation of several procedures, after which experts carry out additional validations to guarantee your peace of mind.
The system is clear, the service is prompt and courteous, errors are clearly reported, questions and issues are followed up diligently. Thanks to Xacte, I was able to quickly adjust my billing to COVID. I only have congratulations!
The Xacte team is dynamic, proactive and attentive. Not only do they respond to my questions quickly, they also give me suggestions to improve my billing!
I was treated to an exceptional onboarding and follow-up service. Whether by phone or chat, the quality of communications has always been excellent.
I find that the system is well done and that it makes invoicing a lot easier, it is so fast and easy to use. The team is simply amazing and I receive excellent service. Frankly, I don't know how I would have done without Xacte during the pandemic.
Quebec City (Head Office)
350 Charest Blvd. E., Suite 300
Quebec City (QC) G1K 3H5
1-888-949-8601
Montreal
5455 de Gaspe Ave., Suite 470
Montreal (QC) H2T 3B3
1-888-949-8601
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